Free guide on where to go for healthcare published

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A FREE guide helping people in Worcestershire choose the most appropriate place to go for healthcare has been released as part of a campaign working to ease the pressure on A&E in the county.

The Guide to Health Services in Worcestershire has been released as part of the Is A&E for Me? campaign run by the county’s three Clinical Commissioning Group.

The guide, which is available online at www.isaandeforme.com or from GP surgeries and pharmacies in the county, contains advice on what conditions, illnesses and injuries can be treated by pharmacies, GPs, Minor Injury Units or hospitals in the county.

Urgent care lead for the county’s clinical commissioning groups Ruth Davoll said the guide – which also provides information on services such as sexual health, mental health and dentists – would be a valuable tool in the battle to ease the pressure on hospitals.

“The guide to health services offers a wide range of information that can be kept and referred to if and when it’s needed,” she said.

“As well as the guide there are a range of other resources available on the Is A&E for me? website to help patients know what options they have when they’re injured or unwell.”

Among advice offered by the guide is that coughs, colds and sore throats are best treated by over-the-counter medications and rest while pharmacists can provide advice on treating other common illnesses.

GPs can offer help and advice with illnesses which will not go away while NHS 111 is also available 24 hours a day, 365 days a week for non-emergency advice.

The county’s five Minor Injury Units in Malvern, Evesham, Kidderminster, Tenbury and Bromsgrove can also treat minor illnesses and injuries such as cuts, grazes, wounds, sprains and minor burns and waiting times are often much shorter than at A&E.

Critical or life-threatening situations such as difficulty breathing, heavy bleeding or broken bones are best treated at A&E.

Hard copies of the guide can also be ordered by calling 01905 681 956.

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